Customer Success Roundup for the 11th October 2019

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.

Capterra‘s Samantha Bonanno outlines how to “Keep Your Customers With a Killer Social Media Live Video Strategy“.

Wes Bush, founder at Product-Led Institute, delivers “The Definitive Guide to User Onboarding: Part One“.

LearnUpon‘s Emma O’Neill discusses the use of Learning Management Systems in a Customer Success context in “User Onboarding with an LMS: The Complete Guide“.

Emily Bonnie from CleverTap reveals how to “Solve the Retention Problem By Delivering the Emotional Connection Users Crave“.

UserPilot‘s Aazar Ali Shad goes deep into “How to Run Sales in the Era of Product-Led Growth“.

Over on the Nicereply blog, Annie Megan details the “Steps to Take When You Miss a Customer Deadline“.